Swogo Customer Success Stories

“Our partnership with Swogo was one of my most successful partnerships throughout my 15 year career at Media Markt and it was fundamental in creating a profitable e-commerce business.”

Before Swogo, Media Markt’s bundles were done manually and this just wasn’t scalable. The process was not cost effective, human error led to incompatible recommendations and was very time consuming.

“It’s really rare that a product does exactly what it says – implementation was simple and we saw immediate results, driving a significant amount of high-margin sales each year and this has continued to grow year on year.”

Eric Schoenmakers – Director of eCommerce, Media Markt

“Bundling high-margin add-ons is critical for a great customer experience. Swogo’s unique product database provides our customers with expert advice, by guaranteeing compatibility and best in class cross-sell.”

Working with Swogo was easy. From their customer success team to their category specialists, everyone is focused on helping us maximize opportunities. We sat down and created a tailored strategy – no other partner has been as collaborative and engaged with our business.

We’ve had many partners promising an easy implementation – Swogo delivered. We went live in just 6 weeks with zero issues, on desktop and mobile.”

Duncan Rutherford – Head of eCommerce, BT Shop

“In a competitive retail environment where margins are tight and the success of our business is based on selling high-margin products, we needed the best.

Swogo gave us immediate results, tripling our cross-sell sales and delivering a much better customer experience.

With a decade of experience, Swogo is the only company in the world that leverages machine learning and AI algorithms alongside understanding our product range using Swogo’s Product Graph™ – allowing them to guarantee the right product matches without any manual work from my teams.”

Pedro Devesa – Head of Digital Business, Worten Iberia (SONAE Group)